Contact
Get in touch using our form or email us at connect@definition-group.com
What data do we collect?
Definition Group collects the following data:
- Personal identification information (Name, email address, phone number, etc.)
How do we collect your data?
You directly provide Definition Group with most of the data we collect. We collect data and process data when you:
- Contact us regards any of our products or services
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email
- Use or view our website via your browser’s cookies
How will we use your data?
Definition Group collects your data so that we can:
- Process and respond to your enquiries
- Email you with special offers on other products and services we think you might like
If you agree, Definition Group will share your data with our subsidiary companies so that they may offer you their products and services.
When Definition Group processes your enquiry, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
Definition Group securely stores your data in HubSpot.
Definition Group will keep your name, phone number and email address indefinitely for statistical purposes.
Marketing
Definition Group would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Definition Group from contacting you for marketing purposes or giving your data to other members of the Definition Group.
If you no longer wish to be contacted for marketing purposes, please contact us on connect@definitiongroup.com.
What are your data protection rights?
Definition Group would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access – you have the right to request from Definition Group copies of your personal data. We may charge you a small fee for this service.
- The right to rectification – you have the right to request that Definition Group correct any information you believe is inaccurate. You also have the right to request that Definition Group complete the information you believe is incomplete.
- The right to erasure – you have the right to request that Definition Group erase your personal data, under certain conditions.
- The right to restrict processing – you have the right to request that Definition Group restrict the processing of your personal data, under certain conditions.
- The right to object to processing – you have the right to object to Definition Group ’s processing of your personal data, under certain conditions.
- The right to data portability – you have the right to request that Definition Group transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Email: connect@definitiongroup.com
Call: +44(0)113 819 7345
Write: Managing Director, Definition Group, 1 Park Row, Leeds, LS1 5HN
Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org.
How do we use cookies?
Definition Group uses cookies in a range of ways to improve your experience on our website, including:
Keeping you signed in
Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
- Functionality – Definition Group uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
- Advertising – Definition Group uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Definition Group sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The Definition Group website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Definition Group keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 23 November 2021.
How to contact us
If you have any questions about Definition Group ’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email: connect@definitiongroup.com
Call: +44(0)113 819 7345
Write: Managing Director, Definition Group, 1 Park Row, Leeds, LS1 5HN
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Definition Group has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.