We’ve helped public and private organisations through some complex and sensitive issues. Some of them don’t realise the importance of a crisis communications until things go wrong – but even then it’s not too late to get help. We quickly evaluate the situation and come up with a plan.
It’s our job to tactically control information. We can keep an eye on the media, advise on responses, mediate with journalists, draft internal and external statements and social posts, check the search engine results pages and make sure that everyone within the organisation knows what to expect. With comms taken care of, you can focus on repairing damage and getting back to business as usual.
Risk aware organisations keep a crisis communications agency on retainer, meaning that support is just a phone call away. Our retained service offering begins with an immersion session designed to identify risks an organisation faces. We then develop a response plan and keep scanning the horizon. And our senior consultants are on call 24/7, so if a crisis happens, we’re ready to leap into action.